What happens around a single booking
Setting the right price, answering questions before the booking, welcoming the guest, staying reachable during the stay, cleaning, washing the linen, checking the condition of the property, handling any dispute, then requesting a review.
Multiplied by every stay, it is a job in its own right, one that stops neither in the evening nor at the weekend.
Several roles, one point of contact
A concierge service brings together listing and pricing management, guest relations, housekeeping and technical follow-up. For the owner, that means a single contact instead of several providers.
What it costs
Most concierge services are paid through a commission on rental income. At RENT by LP, the LP Performance offer is 20 %: we only earn when your property is booked.
The questions to ask before signing
Who is my day-to-day contact? How are prices set? What exactly does the commission cover? How often will I receive a report? What are the conditions for ending the contract?
A good concierge service answers each of these clearly.