Why cleaning makes or breaks your reputation
In short-term letting, cleanliness is the first thing guests judge on arrival, and one of the criteria rated separately on Airbnb. A neglected bathroom or questionable bed linen is enough to send a rating tumbling.
In Bordeaux, where supply is plentiful, from the Triangle d'or to the Chartrons, impeccable cleaning is not a bonus: it is the condition for staying well placed in search results.
The most common mistakes
Choosing on price alone. A rushed clean costs far more than it saves: negative reviews, refunds, lost bookings.
Forgetting the weekend. Many departures and arrivals fall on a Saturday or a Sunday, sometimes on the same day. A provider unavailable on those days forces you to block out profitable nights.
Using undeclared labour. As well as exposing you to heavy penalties for concealed employment, this practice leaves you with no contract, no insurance and no recourse if something is broken.
Formalising nothing. Without written instructions or reference photos, every clean depends on the mood of the day.
The criteria for choosing a provider
A declared status (verifiable SIRET number) and professional liability insurance. Availability seven days a week, public holidays included, and the ability to adapt to a late departure or an early arrival.
Real experience of holiday lettings: Airbnb cleaning follows a protocol close to hotel standards, with beds made to perfection, bathrooms disinfected and welcome amenities put back in place.
Before committing, ask for a trial clean and inspect the result in detail: cupboards, skirting boards, behind the sanitary fittings.
The checklist between stays
Change all bed and bath linen, air the property, dust, vacuum and wash the floors. Disinfect the bathroom and toilet, degrease the kitchen, empty the fridge and the bins, run or empty the dishwasher.
Restock the consumables (paper, soap, coffee, bin bags), check that nothing is broken or missing, and take a few photos of the property's condition before the next arrival.
Delegating to a concierge service
Finding, training and coordinating a cleaning team takes time and genuine availability. That is why many Bordeaux owners prefer to hand the whole thing over to a concierge service.
With the LP Performance offer at 20 %, RENT by LP coordinates cleaning, linen and preparation of the property after every departure, in Bordeaux, on the Bassin d'Arcachon and around Libourne, with a monthly report sent to the owner.
Sources
- French Labour Code — concealed employment (art. L.8221-1 and L.8224-1)
- Airbnb — Help Centre: reviews and cleanliness